CourseVirtual Assistant Training for Customer Service Representatives

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Just want your new hire to get trained on Customer Service Tasks? These videos will have me personally walk them through how to do all of that and save you most of the time and headache. Have all of your new hires watch these lessons an unlimited amount of times. 

  • Welcome Video
  • Inbox Training
  • Uploading Tracking Part 1
  • Uploading Tracking Part 2
  • Customer Service - Email Response Template
  • Customer Service - Responding to Customers
  • Processing Orders - Part 1
  • Processing Orders - Part 2
  • Processing Orders - GSP
  • Processing Orders - Multiple Sources & Dealing with Out of Stock Issues
  • Managing Inventory

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